Ken and Erick were on time and very professional. They did a great job on servicing the AC system. They took time to explain the process and informed me of the condition of the equipment. I highly recommend them and the Jacob company.

John and Bryan were great. They installed a new cold air return and fixed a leaking junction box under our house. The did a wonderful job that was not the easiest as we have a very old historic home. They left everything clean and neat and were very friendly. Highly recommend. Also want to give Alex a shout out for giving us a quote and options.

I have been with Jacob for over 16 years. I am particularly intolerant to the oppressive heat here in Florida, so I am a slave to my air conditioning. Today Ray came out to make sure that I was happy with a service call that I had done yesterday, Ray installed my original system in 2009. He always goes above and beyond and he informs me about the workings of the various elements of the system and thermostat so that I can stay informed. I am pretty certain that I used Jacob for the old system that was in our home from 2000-2009 as well. I had a whole house system installed with all new ductwork in 2009. I had a whole house system with ductwork installed in a new building in 2024 and I have kept a maintenance plan in place for 16 years. Jacob's technicians have ALWAYS done a great job trouble shooting and maintaining my systems with professionalism and their expertise. Mr. Jacob has gone the extra mile for me when I was extra whiny about anything that I needed resolved, even a year after an install. I do not forget these extras. The office staff has also been very responsive and helpful and tolerant of my sometimes excessive number of questions because inquiring minds just need to know. As much as I would like to hope that my main house system will last a few more years, realistically, I will likely have to replace it sooner than later. As long as Jacob continues to be a company of the highest integrity, I will keep on using their services. Saving up for our next system but Jacob has offered a no interest financing promotion recently and we hope to take advantage of that again. I am not sure why this old review does not show as having been posted but it only allows me the opportunity to add to it. For almost the entire 26 years we have lived in DeLeon Springs, we have relied on Jacob Heating and Air for all of our AC and heating needs. They installed a new AC and furnace system in 2009 and came back multiple times to remedy little things that I wanted to have done, through no fault of their own, just to satisfy me. I also retained them for a bi-yearly maintenance plan for the past 5 years. Fast forward to 2026, due to the absolute lack of concern from a spray foam insulation company's installation crew, it was discovered by workers who squeezed into our attic that the AC duct work had been crushed, compacted, straps had been cut and the ductwork in general had been destroyed and completely covered in foam insulation which made it necessary for us to have to completely remove and reinstall all new ductwork in our 1952 home. The main installation crew was made up of 2 young men, (very impressive at such a young age these days, no phones in their hands either), who were both NATO certified installers Pablo, and Sean. They were absolutely awesome. They had the worst job to do under the harshest of conditions in the peak of the summer heat, squeezing through tiny areas in the attic to reinstall hundreds of feet of ductwork, securing and mastic sealing it to the duct boots. Creating all of the boots and boxes for the job. These young men were personable, respectful, quiet, clean, showed up on time, they had great communication skills and did an exemplary job installing our new system. Not to forget the daily guidance and inspection of the installation manager Philip who was literally at our beck and call for questions and communication about the job via his personal CP. I would be remiss not to mention the amazing Debi Totten at the office who remained a constant source of communication and information throughout several months it took us to get things lined up for this massive job. Jacob Heating and Air really does honor their motto of treating others the way they would like to be treated. I love a family owned and operated business with integrity. Thank you Mr Jacob and team.