Areli provided our maintenance yesterday. He is so thorough, friendly, and professional. We have been Jacob Air customers for almost 10 years and are so happy we chose this great company and have such competent technicians providing services.

This company installed a new unit in my home and maintains an older unit in a rental. The customer service is top-notch. Whenever there has been an issue, they have handled it old school and with the customer is always right attitude. I gotta say, it is hard to find this these days. Roy has been an incredible force to maintain my loyalty. He has a passion for treating the customer with respect and professionalism. I hope they never lose this tradition.

After a service call for preventive maintenance and a leaking reservoir, Manager Roy later spotted something in a photo that needed correcting in my ductwork and came out to make the correction. Needing a part from the shop that had to be custom fashioned, the owner Robert made a special trip out to install it. Offered to pay for time and parts, but they would not accept anything. I would highly recommend Jacob’s Heating and A/C and trust them with any job.